All collections from George Roberts trade counter must be pre-booked. Clients with pre-booked loads must call the Hire and Sales Office to arrange access and to sign pre-booked paperwork. Access to the trade counter will be restricted until further notice.

Sales & Hire 0800 980 5130

George Roberts (NW) Ltd is proud to announce that the business has successfully achieved accreditation to the new Quality Management Standard ISO 9001:2015 standard.

Benefits of the new standard

Bringing Quality and Continuous Improvement into the heart of your business

The revised standard will ensure that quality management is now completely integrated and aligned with the business strategies of the organisation


Greater involvement in the management system by the leadership team will ensure the whole organisation will be motivated towards the organisations goals and objectives.

Introduction of Risk & Opportunity Management

Reinforces the use of the management system as a governance tool and will help identify business opportunities that contribute to bottom line improvements.

An Integrated Approach

With the new structure applicable to all new ISO management systems standards it will be much easier to implement multiple, integrated management systems which the company holds (ISO 14001 & OHSAS 18001).

The new ISO 9001 structure

The new standard is based on Annex SL – the new high-level structure (HLS) that brings a common framework to all management system standards. This helps to keep consistency, alignment different management system standards, offer matching sub-clauses against the top-level structure and apply common language across all standards.

The key changes in the proposed standard are:

  • The emphasis on leadership
  • The focus on risk management
  • Emphasis on objectives measurement and change
  • Communication and awareness
  • Fewer prescriptive requirements

With the new standard in place, George Roberts (NW) Ltd will find it easier to incorporate their quality management system into the core business processes and gain greater business benefit.